What happens to a request
Your request is saved for review. Our team checks the location, bee situation, and available providers. We contact you or an eligible independent provider to discuss the next step. Submitting a request does not book an appointment or guarantee coverage, a response time, or a price.
Request information is shared only for assessing and responding to the request under the consent you provide. Confirm timing, scope, fees, licensing, and insurance with the provider before agreeing to work.
Providers are reviewed before activation
Applications start pending. Before approval, we confirm contact details, discuss removal capabilities and service ZIP codes, and review applicable licensing and insurance information. We can pause or reject an application. Only approved providers are eligible for request assignment.
Approval is a participation decision, not a guarantee of workmanship or an independent certification. Provider claims and current availability should still be checked before hiring.
Contact the review team
Use the removal request form for removal requests or follow-up, or the provider registration form for provider questions. Include your question in the details or notes field.
For privacy questions, access, correction, or deletion requests, use either form and mark your message “privacy request.” See our privacy policy.
Information you can assess
Our removal guides explain swarm versus structural removal, identification, access, cleanup, and questions to ask a provider. We link to university extension resources for bee identification and handling guidance. Coverage statements describe request areas; we do not invent provider listings, credentials, reviews, prices, or guaranteed availability.
For local coverage, search by city or ZIP. For an urgent medical emergency, call 911.